Be Inspired! Shirley Ayres Consulting

The 4th National Continuing Professional Development Conference for Social Workers on the theme of ‘Integrated   Practice’ will be held at the Institute of Psychiatry on 14th September 2010.

 The conference features prominent keynote speakers, engaging workshops and a unique opportunity to network with professional colleagues from across the country.

Camila Batmanghelidjh from Kids Company http://www.kidsco.org.uk will be talking about the need for new paradigms of care.

Keynote papers will be given by:

Professor Peter Huxley ( Swansea University ) – Integration of health and social care in mental health services

Professor Nick Frost ( Leeds Metropolitan University ) – Integrated working in frontline children’s services: research, policy and practice

Professor Marian Barnes ( University of Brighton ) – Ethics of care in promoting effective dialogue between workers, service users and carers.

The conference will also feature an interactive plenary session on the theme: “Are families becoming more dangerous?”

Professor Colin Pritchard ( Bournemouth University ) will address the issue of ‘Who kills children?’, based on data presented in his recent British Journal of Social Work paper that hit the headlines.

Attendance at the conference will count towards your GSCC post registration training and learning requirements.

Further information and the online booking form can be found at www.iop.kcl.ac.uk/annualsocialworkconference. Early bird bookings are available until 31^st July. All Making Research Count bookings should be made by Learning and Development Managers to janet.noble@kcl.ac.uk.

Abstracts for parallel workshops throughout the day are still being received . If you or a colleague are interested in leading a workshop of relevance to the conference theme, please submit your abstract by 25^th June. Full information and an online abstract submission form are available from: www.iop.kcl.ac.uk/annualsocialworkconference.

Any questions? Contact Julie Smith, the conference organiser julie.smith@iop.kcl.ac.uk

Tags: advanced social work practice, be inspired, institute of psychiatry, integrated working, professional practice, Social Work

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I first met Simon when he accepted an invitation to speak at the Social Workers Educational Trust conference. “Being Inspired by Social Work”. A big thank you to Simon for sharing his thoughts following the Personalisation Conference held in London on the 21^st May 2010.

“If we can each work together, accepting our weaknesses, we can make things happen.”

Thus spoke the social worker, reflecting on the tensions that can flare up between those who want to help other people and those they are trying to help. These words beautifully captured the spirit of Friday’s conference, at the Tavistock, on personalisation and social work. The conference organised by Skills for Care, in partnership with the Department of Health and the Tavistock and Portman NHS Trust Foundation, focused on exploring changes in the role and responsibilities of the social work practitioner within transformed adult services. 

The event had “hope and purpose”, but it also revealed an array of challenges that face social workers who try to make sense of ‘personalisation’ – a word which is full of meaning and unmeaning. It is hard to remember the purpose of all these personalisation ‘technologies’ (direct payments, individual budgets, self-directed support, peer support etc.). It is very hard to recall, amidst the consultants, government milestones, and official guidance, that these ideas didn’t start in government. These new ways of working were developed by disabled people and by social workers. And they were developed in order to take forward the ambition of social work – to achieve social justice.

Keeping a focus on social justice is hard, but it is essential when it comes to making sense of all the new processes associated with personalisation. Many social workers described the insanity they face working in a system which asks them to keep running the old bureaucratic system, while also setting up and running the new system. Processes are becoming more confused and over elaborate, and they are damaging our ability to respond quickly and sensitively to people’s needs. Sometimes ‘personalisation’ is leading to less personalisation.

Senior managers need to protect their staff from this chaos; but they are struggling to make sense of the overall policy direction. How deep and serious is the government’s commitment to personalisation when these new systems are developed in ways which lack any legal, financial and policy coherence. It is easy to suspect that a system which is being developed without any clear and rational plan will, in time, fade away.

But progress is being made, despite the madness, and we must be optimistic – not because we can expect things to get better – but because we can each take responsibility for making the most of this opportunity to build a fairer world.

Simon Duffy Director of The Centre for Welfare Reform

There are a number of interesting publications which can be downloaded at www.centreforwelfarereform.org

About the author

Dr Simon Duffy is Director of the Centre for Welfare Reform. Simon created Individual Budgets, Self-Directed Support and the Citizenship Model and put these ideas into practice at Inclusion Glasgow and In Control. He was awarded the RSA’s 2008 Prince Albert Medal for his work on personalisation.

Tags: be inspired, empowerment, Learning and Development, personalisation, post qualifying awards, professional practice, simon duffy, Social Work

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The official launch of the College of Social Work took place today at Community Care Live. Moira Gibb welcomed the new College as “An opportunity for social work to gain the authoritative and influential professional voice it deserves”

Social workers and people who use social work services are today being encouraged to shape The College of Social Work by taking part in a UK-wide consultation. You can join the online consultation on the College website. Events are also being organised in several regions in England. A total of 22 consultation sessions will be held; twelve events for social work practitioners and managers and ten for users of social work services and carers.

The College of Social Work will start functioning in the coming months; at present the College Development Group is ensuring that those vital contributions are being captured and given to the Interim Board of the College once it is established. The Development Group is overseeing the consultation, which starts today and runs until October.

The College Development Group Chair, Allan Bowman, stated that

“We’ve been looking forward to today because it’s when The College’s work can really begin. We need the input of social workers, people who use social work services and their carers. Their views will shape the way the College is run. We encourage everyone with views to come forward, either at the large number of events organised so that people can discuss their views, or they can go online and help shape their College.”

Some of the issues that can be discussed in the consultation include:

• Membership
• Purpose,  functions and activities
• Working with employers, regulators, and unions
• Continuing professional development

Through these consultation activities it is hoped that a shared understanding of the purpose and key objectives of the College will be developed, built on the direct contribution of social workers and the people who use social work services. The consultation process will also ensure that the design and plans for the College will meet needs of the profession now and in the future.

Welcoming the College Moira Gibb, Chair of the Social Work Reform Board said:

“A College of Social Work is an opportunity for social work to gain the authoritative and influential professional voice it deserves. It is important that from the outset the College speaks for the breadth of the profession and represents the views of all social workers. This consultation is a major opportunity for the whole sector to set the direction and control the future of the College. I urge all social workers, and those engaged with social work, to take this chance to help shape the future of our profession.”

The College is clear that it wants to have the input of everyone involved from across the UK and that it will cover all aspects of social work.

The College of Social Work website

Tags: advanced social work practice, college of social work, Leadership and Management, professional practice, research, scie, Social Work, social work is complex and challenging

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SCIE have recently updated this excellent free guide to Personalisation which is also available in Easy Read format. I believe that everyone involved in adult social care should have their own reference copy. It is a credit to SCIE that the guide can be ordered as a printed book. Whilst I am all for the paperless office there are some essential publications that do need to be available in hard back.

This publication aims to tell the story so far about the personalisation of adult social care services. It is intended to set out our current understanding of personalisation and its implementation, exploring what personalisation is, where the idea came from and placing the transformation of adult social care in the wider public service reform agenda.

The report contains the following key messages and recommendations:
By identifying and transferring knowledge about good practice, SCIE has a special role to play in transforming adult social care services.
Person-centred planning and self-directed support will need to become mainstream
It will ultimately mean universal services such as transport, housing and education are accessible to all citizens.
The personalised system will need to be cost-effective and sustainable in the long term.
Approaches to early intervention and prevention need to develop further so that people are encouraged to stay healthy and independent.
The social care workforce will need to acquire new skills.

This guide is aimed at frontline practitioners and first-line managers in statutory, voluntary and independent sector social care services, although it is an indispensable summary for all those interested in this important area.

Published: October 2008, Updated: April 2010

SCIE Personalisation: a rough guide By Sarah Carr Order your copy now

Tags: integrated working, personalisation, rough guide, scie

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It is really refreshing to read about the contribution made by practitioners to the very challenging area of workload allocation and caseload management. Biri Yaya and Carolyn Cousins are qualified social workers, managers and published authors who take a keen interest in what really makes a difference to supporting front line social workers and practitioners.

This article shares the essence of two case allocation tools developed by the authors and implemented in a local authority. One of the most difficult aspects of front line management is knowing there is yet more work that has to be allocated to an over stretched team. The temptation can be to allocate to those who are willing, or will offer the least resistance. As all managers know, some staff will over commit and agree to take on more, while others will resist work – and these can sometimes be the very staff who the manager suspects are the least busy.

Many social work offices still rely either on a team meeting forum for allocation – where the overworked but committed social worker puts their hand up to take on more, much to the relief of the manager, while others rarely offer to take on anything new, or the alternative system usually relies on the individual manager allocating work based on their own judgment of capacity, gained from the self report of the social workers. Neither of these systems openly or transparently determines capacity.

The Weighted Case Limit sets a standard across all staff in a team or service, it requires a set case load limit and that case weighting be pre-determined. It allows for better informed judgment of worker capacity for allocation. It also helps define and distil the kind of caseload that can assist the worker’s professional development.

The Individual Capacity Planner is tailored to each worker and aims to assess spare capacity. Here work load capacity is determined using a quick case by case analysis, and rather than use case number ceilings the tool examines the amount of time required for each case. This model has been used both in safeguarding and family support contexts. This model relies on social worker report, but it does introduce some analysis and accountability, beyond a simple, ‘I’m too busy’ or ‘I can take another case’.

A systematic approach that takes optimum capacity in the notionally available time and impacting factors have proved to be effective methods of case allocation. Download the full report including an exemplar of caseload weighting here. Tried and Tested Workload Management Allocation Tools

The authors welcome feedback on these approaches and thoughts from practitioners who use them in different contexts.

About the authors

Carolyn Cousins (MSW, MEd (Adult), Dip. Mgt) is a social worker and adult educator who has worked across the statutory, voluntary and health sectors both in the UK and Australia. She is currently the Assistant Director of Education and Training at the Tavistock and Portman NHS Fountain Trust. ccousins@tavi-port.org

Biri Yaya, (PhD, M.S.W) is an experienced qualified social worker and team manager . He has published a number of peer-reviewed articles. biriy@aol.com

Tags: advanced social work practice, caseload management, encouraging innovation, professional leadership in social work, professional practice, Social Work, social work reform board

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