Archive for September, 2010

New online Guide demystifies children’s services

Tuesday, September 28th, 2010

“The challenges confronting children and young people in the care system are complex. Their health and well-being depend on the contribution of many different professionals who are not always aware of the organisations and resources that are available. We want to challenge the organisational ‘silos’, and ensure that everyone has access to quality information and resources which enable informed choices to be made about the appropriate support for young people in care ”.  Shirley Ayres Publisher and Author ~ Click Guide to Children’s Services  

For the first time a free-to download, innovative guide brings together the wider resources for looked after children. The Click Guide to Children’s Services has been welcomed by child care practitioners, voluntary organisations and private companies who want to improve the well-being of children. The Click Guide to Children’s Services has been published to support a more joined up approach to services for vulnerable children and young people.

The Guide features live links to hundreds of web based resources and is a signpost for useful information including:

  • Research reports and policy initiatives
  • Advocacy and support services
  • Good Practice guides

The Click Guide to Children’s Services is an essential tool for anyone supporting children and young people in care.

The Click Guide originated from a growing awareness that, while many fantastic resources are available to support children in care, information about these resources is often difficult to find and spread across different sources on the internet. The wider audience for the Guide includes foster carers, adoptive parents, social entrepreneurs developing new services, and young people themselves. For the benefit of these users the Guide includes further information about how children’s services work, and the roles of the various national, regional and local bodies.

Obtain the Guide here http://shirleyayresconsulting.co.uk/clickguide  and receive regular updates.

The Guide is also available to purchase as a printed book 

Shirley Ayres Consulting work with a wide range of organisations developing innovative solutions for managing knowledge to deliver quality care services. We believe that in the 21st century organisations need to find different ways to engage excite and energise their stakeholders. This doesn’t just mean communicating well – it means having a good story to tell. Our in-depth knowledge of social work and social care combined with expertise in communications and social networking provides unique perspectives for promoting integrated working across the care sector. This guide is the first in a series which will support joined-up thinking about information and knowledge across adults and children’s services.

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Why social media is important for social care – the challenges and opportunities

Monday, September 20th, 2010

 

Social media has the power to encourage social interaction and build both online and offline communities.  Social media provides a new way to engage, connect and link with people who use and provide social care services.

Coming this week my thoughts about: 

How social media  “savvy” are social care organisations?

Who is blogging, tweeting, connecting through LinkedIn and Facebook and posting YouTube videos?

Twitter – the paradoxical answer to information overload and the secret of paper.li

How public sector workers are responding to the budget cuts and redundancy via blogs and tweets.

Innovative examples of local authorities using social media to connect with their citizens

Using social media to support children in care. The launch of a unique resource ~ the Click Guide to Children’s Services

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Improving social work practice through post qualifying education and training

Wednesday, September 8th, 2010

Social work is complex and challenging. The post qualifying awards provide important learning and development opportunities for social workers to develop advanced practice skills.  

I have recently completed an audit and evaluation of the impact of the post qualifying (PQ) awards for social work practice across six London boroughs. The research was commissioned by Skills for Care London on behalf of the Social Work Development Partnership

Following consultation with a number of stakeholders we developed two online surveys. Staff with responsibility for post qualifying education and practice learning (PQ Leads) were asked for their views and the support they needed to promote the post qualifying framework. Social workers who had completed a post qualifying module or award were asked about their  motivations, the support offered by their employers,  the benefits and their experiences of studying for a post qualifying award.

Although it was small scale research project the findings are significant for employers, social workers, HR, Workforce Development and Learning and Development teams. There are key messages for  the Social Work Reform Board and the Munro Review of child protection: Better frontline services to protect children.

The PQ awards are highly valued by social workers who believe that they are more skilled, confident and reflective practitioners as a result of undertaking PQ study. Overall the majority of respondents felt that post qualifying training in their organisations was important or essential 47.5% of social workers believed that post qualifying training for social workers is very important and 18.7% stated that it is absolutely essential.

73.7% of social workers believe that there has been a direct impact upon their work with service users as a result of undertaking a post qualifying award. There was a particular focus on the importance of being able to reflect on practice and reaffirm the importance of social work values when working in multi-disciplinary settings.

Promoting, supporting and recognising the value of PQ learning is a valuable recruitment and retention strategy. Social workers in the survey placed a great deal of importance on their professional development and career advancement. Currently most local authorities do not have a career grade for advanced social work practitioners. The majority of responses indicated that the PQ framework is not embedded within a social work career pathway or linked with career development.  

Career progression and advancement is an area for development by local authorities to provide career pathways and develop a strategic approach to the recruitment and retention of social work staff. Local authorities who have developed a framework for career progression, which links with the post qualifying awards, could be promoted as exemplars of good practice.

There is an important link between the PQ awards and practice learning. 62% of those undertaking a PQ award had supervised a student. At a time when we need to ensure that high quality statutory placements are available the PQ awards have an important role to play in ensuring best practice standards are maintained.

Local authorities who have a dedicated lead for practice learning and the post qualifying awards are in a stronger position to contribute to the wider workforce agenda which includes the development of the InLaws framework and for children’s services implementing the One Children’s Workforce Tool.

Skills for Care London have developed a range of support materials and and resources. These include the Post Qualifying and Practice Learning Bulletin, the London Directory of Post Qualifying Programmes, the PQ Employers Guide to the PQ Framework and PQ case studies.

Sharing learning and knowledge is an important employer  benefit for  post qualifying education. The research indicated that PQ award holders have been involved in the development of policy within their organisation, writing for professional publications, running workshops, presenting at conferences and shared their learning with students to embed good practice within their organisations.  

Can employers afford to ignore the return on investment of improving social work practice through the post qualifying awards?

Download the report Evaluating the impact of the PQ awards and find out about the Key Messages for the Social Work Reform Board

Shirley Ayres Consulting specialise in impact audits and communication strategies linked to demonstrable outcomes. Contact info@shirleyayresconsulting.co.uk to discuss  how we can help you to evaluate and communicate the benefits of the services your organisation delivers.

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TED inspirational ideas worth spreading

Tuesday, September 7th, 2010

 I am passionate about empowering people through knowledge and the power of ideas to change attitudes and lives. TED is a real source of inspiration.  

TED started out as a conference bringing together people from the worlds of Technology, Entertainment and Design (hence TED). The first TED conference included demonstrations of the newly released Macintosh computer and Sony compact disc, while mathematician Benoit Mandelbrot demonstrated how to map coastlines with his newly discovered fractals and Artificial Intelligence guru Marvin Minsky outlined his powerful new model of the mind.

The TED Conferences are the heart of TED and the content has expanded to include science, business, the arts and the global issues facing our world. Over four days, 50 speakers each take an 18-minute slot, with many shorter presentations, including music, performance and comedy.

TED is a unique phenomenon which gathers the best minds from around the world to share thoughts and ideas.  I would like to see a TED conference for social work and social care  to inspire and share best practice across the world. Who would you nominate? 

Some of my favourite TED Talks:

Sir Ken Robinson: Bring on the learning revolution! 2010
In this poignant, funny follow-up to his fabled 2006 talk, Sir Ken Robinson makes the case for a radical shift from standardized schools to personalized learning — creating conditions where kids’ natural talents can flourish. Ken Robinson challenges the way we’re educating our children. He champions a radical rethink of our school systems, to cultivate creativity and acknowledge multiple types of intelligence

Derek Sivers: How to start a movement 2010
Lessons about leadership and the importance of the first follower with help from some surprising footage, Derek Sivers explains how movements really get started.

Nic Marks: The Happy Planet Index 2010
Statistician Nic Marks asks why we measure a nation’s success by its productivity instead of by the happiness and well-being of its people. He introduces the Happy Planet Index, which tracks national well-being against resource use (because a happy life doesn’t have to cost the earth). Which countries rank highest in the HPI? You might be surprised.

Elizabeth Gilbert on Nurturing Creativity 2009
The best-selling author of Eat, Pray, Love. Elizabeth Gilbert muses on the impossible things we expect from artists and geniuses and shares the radical idea that, instead of the rare person “being” a genius, all of us “have” a genius. It’s a funny, personal and surprisingly moving talk.

Julian Assange: Why the world needs WikiLeaks 2010
The controversial website WikiLeaks collects and posts highly classified documents and video. Founder Julian Assange, who’s reportedly being sought for questioning by US authorities, talks to TED’s Chris Anderson about how the site operates, what it has accomplished and what drives him. The interview includes graphic footage of a recent US airstrike in Baghdad.

Tony Robbins Why We Do What We Do 2006
Tony Robbins the pioneering life coach discusses the “invisible forces” that motivate everyone’s actions.

Barry Schwartz The Paradox of Choice 2006
Psychologist Barry Schwartz takes aim at a central tenet of western societies: freedom of choice. In Schwartz’s estimation, choice has made us not freer but more paralyzed, not happier but more dissatisfied.

Enjoy, do contribute your own favourite TED Talks and your nominations for the inspiring leaders in social work and social care.

http://http://www.ted.com

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