Archive for the ‘Social Work’ Category

National Continuing Professional Development Conference for Social Workers~14th September 2010

Thursday, May 27th, 2010

The 4th National Continuing Professional Development Conference for Social Workers on the theme of ‘Integrated   Practice’ will be held at the Institute of Psychiatry on 14th September 2010.

 The conference features prominent keynote speakers, engaging workshops and a unique opportunity to network with professional colleagues from across the country.

 

Camila Batmanghelidjh from Kids Company http://www.kidsco.org.uk will be talking about the need for new paradigms of care.

Keynote papers will be given by:

Professor Peter Huxley ( Swansea University ) – Integration of health and social care in mental health services

Professor Nick Frost ( Leeds Metropolitan University ) – Integrated working in frontline children’s services: research, policy and practice

Professor Marian Barnes ( University of Brighton ) – Ethics of care in promoting effective dialogue between workers, service users and carers.

The conference will also feature an interactive plenary session on the theme: “Are families becoming more dangerous?”

Professor Colin Pritchard ( Bournemouth University ) will address the issue of ‘Who kills children?’, based on data presented in his recent British Journal of Social Work paper that hit the headlines.

Attendance at the conference will count towards your GSCC post registration training and learning requirements.

Further information and the online booking form can be found at www.iop.kcl.ac.uk/annualsocialworkconference. Early bird bookings are available until 31st July. All Making Research Count bookings should be made by Learning and Development Managers to janet.noble@kcl.ac.uk.

Abstracts for parallel workshops throughout the day are still being received . If you or a colleague are interested in leading a workshop of relevance to the conference theme, please submit your abstract by 25th June. Full information and an online abstract submission form are available from: www.iop.kcl.ac.uk/annualsocialworkconference.

Any questions? Contact Julie Smith, the conference organiser julie.smith@iop.kcl.ac.uk

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Shape the new College and build a strong voice for social work

Tuesday, May 18th, 2010

The official launch of the College of Social Work took place today at Community Care Live. Moira Gibb welcomed the new College as “An opportunity for social work to gain the authoritative and influential professional voice it deserves”

Social workers and people who use social work services are today being encouraged to shape The College of Social Work by taking part in a UK-wide consultation. You can join the online consultation on the College website. Events are also being organised in several regions in England. A total of 22 consultation sessions will be held; twelve events for social work practitioners and managers and ten for users of social work services and carers.

The College of Social Work will start functioning in the coming months; at present the College Development Group is ensuring that those vital contributions are being captured and given to the Interim Board of the College once it is established. The Development Group is overseeing the consultation, which starts today and runs until October.

The College Development Group Chair, Allan Bowman, stated that

“We’ve been looking forward to today because it’s when The College’s work can really begin. We need the input of social workers, people who use social work services and their carers. Their views will shape the way the College is run. We encourage everyone with views to come forward, either at the large number of events organised so that people can discuss their views, or they can go online and help shape their College.”

Some of the issues that can be discussed in the consultation include:

  • Membership
  • Purpose,  functions and activities
  • Working with employers, regulators, and unions
  • Continuing professional development

Through these consultation activities it is hoped that a shared understanding of the purpose and key objectives of the College will be developed, built on the direct contribution of social workers and the people who use social work services. The consultation process will also ensure that the design and plans for the College will meet needs of the profession now and in the future.

Welcoming the College Moira Gibb, Chair of the Social Work Reform Board said:

“A College of Social Work is an opportunity for social work to gain the authoritative and influential professional voice it deserves. It is important that from the outset the College speaks for the breadth of the profession and represents the views of all social workers. This consultation is a major opportunity for the whole sector to set the direction and control the future of the College. I urge all social workers, and those engaged with social work, to take this chance to help shape the future of our profession.”

The College is clear that it wants to have the input of everyone involved from across the UK and that it will cover all aspects of social work.

The College of Social Work website

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Social work practitioners develop a caseload management system

Tuesday, May 4th, 2010


It is really refreshing to read about the contribution made by practitioners to the very challenging area of workload allocation and caseload management. Biri Yaya and Carolyn Cousins are qualified social workers, managers and published authors who take a keen interest in what really makes a difference to supporting front line social workers and practitioners.

This article shares the essence of two case allocation tools developed by the authors and implemented in a local authority. One of the most difficult aspects of front line management is knowing there is yet more work that has to be allocated to an over stretched team. The temptation can be to allocate to those who are willing, or will offer the least resistance. As all managers know, some staff will over commit and agree to take on more, while others will resist work – and these can sometimes be the very staff who the manager suspects are the least busy.

Many social work offices still rely either on a team meeting forum for allocation – where the overworked but committed social worker puts their hand up to take on more, much to the relief of the manager, while others rarely offer to take on anything new, or the alternative system usually relies on the individual manager allocating work based on their own judgment of capacity, gained from the self report of the social workers. Neither of these systems openly or transparently determines capacity.

The Weighted Case Limit sets a standard across all staff in a team or service, it requires a set case load limit and that case weighting be pre-determined. It allows for better informed judgment of worker capacity for allocation. It also helps define and distil the kind of caseload that can assist the worker’s professional development.

The Individual Capacity Planner is tailored to each worker and aims to assess spare capacity. Here work load capacity is determined using a quick case by case analysis, and rather than use case number ceilings the tool examines the amount of time required for each case. This model has been used both in safeguarding and family support contexts. This model relies on social worker report, but it does introduce some analysis and accountability, beyond a simple, ‘I’m too busy’ or ‘I can take another case’.

A systematic approach that takes optimum capacity in the notionally available time and impacting factors have proved to be effective methods of case allocation. Download the full report including an exemplar of caseload weighting here. Tried and Tested Workload Management Allocation Tools

The authors welcome feedback on these approaches and thoughts from practitioners who use them in different contexts.

About the authors

Carolyn Cousins (MSW, MEd (Adult), Dip. Mgt) is a social worker and adult educator who has worked across the statutory, voluntary and health sectors both in the UK and Australia. She is currently the Assistant Director of Education and Training at the Tavistock and Portman NHS Fountain Trust. ccousins@tavi-port.org

Biri Yaya, (PhD, M.S.W) is an experienced qualified social worker and team manager . He has published a number of peer-reviewed articles. biriy@aol.com

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BASW warns that financial independence for GSCC will see costs passed onto social workers

Wednesday, March 31st, 2010

BASW has welcomed plans to redefine the role of the General Social Care Council (GSCC) in a move that would restrict its activities to social work, but warned that a further proposal to make the body ‘financially independent’ of government will mean social workers bearing the cost.

The Department of Health revealed yesterday that the regulator for the profession in England is set to be renamed the General Social Work Council, losing responsibility for the wider social care workforce and itself becoming regulated by the Council for Healthcare Regulatory Excellence.

The plans, outlined in the social care white paper, Building the National Care Service, stated: ‘As with the health regulatory bodies, over time the GSWC will move to financial independence and become independent of government’.

Responding to the news, BASW’s chief executive Hilton Dawson said the ‘clarification and reforms of the GSCC’s role are a positive step’ but cautioned that the move would ultimately mean hit social workers in their pockets. “This move towards greater independence for the GSCC will mean that social workers will have to bear the full cost of funding the GSCC, or General Social Work Council as it will become, in the future. We regard this as inevitable, particularly given the parlous state of public finances.” Read the full BASW article http://ow.ly/1t8cH

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Emotional Intelligence Teaches Practical Skills for Anger Management

Sunday, February 21st, 2010

George_Anderson_in_SuitThe major anger management curricula in the U.S. all use emotional intelligence as its’ core content. In addition, most models of anger management include Pre and Post Tests as well as client workbooks, DVDs , posters and other ancillary training material. The assessments are designed to determine the clients’ level of competence in recognizing and managing anger, recognizing and managing stress, primary and secondary styles of communication as well of the degree of empathy/emotional intelligence. The fifth category of the assessment is Motivation to Change. Motivation is the key to change.

Since anger is not considered a pathological (DSM) condition, it should not be subjected to psychiatric interventions. Rather, the types of practical skill enhancement interventions that are common to the Social Work profession are more effective.

The four domains of emotional intelligence are: self-awareness, self-control, social awareness and relationship management. These are the topics which form the basis of the skills that are taught in anger management classes as well as coaching programs.

Programs using these Emotional Intelligence based curricula are being used in prisons, jails, schools, businesses as well as municipal governments. The latest trends are in the areas of civility training for attorneys who are mandated by state bar associations as well as “disruptive physicians” who are mandated by their hospital administrators. Finally, executive coaching/anger management programs are rapidly becoming the intervention of choice for skill enhancement in leadership.

An excellent summary of U.S. based anger management programs can be viewed in a BBC documentary entitled Losing It 2. The link to this documentary can be found at headroom . This two hour documentary was produced for the BBC by actor and comedian, Griff Rhys Jones.

About the author

George Anderson is a Harvard University trained Psychotherapist with a specialization in executive coaching/anger management. He is a graduate of Smith College School for Social Work and former Faculty of UCLA School of Social Work.

Anderson & Anderson is the largest provider of Certified Anger Management Facilitator training in the world. http://www.andersonservices.com

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The GSCC launches Grow Your Own Social Workers: a Toolkit

Thursday, December 10th, 2009

GSCC GYO toolkitfc_150The General Social Care Council (GSCC) recently launched the Grow Your Own (GYO) toolkit, a step-by-step guide to help students, employers and universities get the most out of GYO schemes. GYO schemes are used by local authorities and the voluntary and private sectors to support their employees, or potential employees, to qualify as social workers.

This best practice guide highlights initiatives by local authorities and the independent sector to support their employees, or potential employees, to qualify as social workers.  For the first time it brings together the experience and knowledge of people who have run or participated in GYO schemes over many years. Topics covered include: the Learning Organisation, addressing diversity, types of GYO, supporting students and working whilst studying. The Appendices include examples of a workforce development strategy and a GYO Student Contract.

The Toolkit has been jointly produced by the GSCC and the Social Care Workforce Research Unit at King’s College London (KCL). 

I have advised a number of organisations about developing their workforce and I am happy to recommend this publication. A really useful toolkit which should inform the workforce strategy of all organisations who employ social workers. The Social Work Task Force Final Report highlighted the problems of recruitment and retention of social workers. This publication provides examples and evidence about the benefits of making a strategic investment. 

The Barnet Graduate Social Care Trainee Scheme which has been running for several years is an excellent example of strategic thinking and making an investment which promotes best practice in social care.

I would suggest that a further research project is required to compare the expenditure, benefits and opportunity costs of overseas recruitment campaigns and grow your own social worker schemes.   

The toolkit is available for download here A hardcopy of the toolkit can be obtained by emailing: GYOtoolkit@gscc.org.uk

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Workstation Ergonomics – a free health and safety training course from ALISON

Tuesday, December 8th, 2009

workstation ergonomicsALISON’s newest free interactive multimedia e-learning course explains the simple and inexpensive principles that help create a safe and comfortable computer workstation environment. With information, instruction and training, this Health & Safety training course will help individuals avoid accidents, injury and ill-health possibly caused by bad posture or the likes of repetitive strain injury (RSI) and other poor habits formed around the office or home computer.

The course will be of special interest to employers, especially those in small & medium enterprises as a tool to assist in meeting health and safely obligations in the workplace. ALISON provides free group management functionality that allows any trainer, tutor or teacher to create a learning group to which they can invite learners. The benefit is that all tracked learning by the learners of the group can then be easily documented, in terms of lessons covered, grades achieved and time spent.

Enrol on this free course today at ALISON

Welcome to ALISON  which enables anyone, anywhere, to educate themselves for free via interactive self-paced multimedia.

Related Posts: The Internet Social WorkerCould SCIE be part of the eLearning revolution?

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Not for profit sector must be prepared for individual care budgets, says report

Tuesday, December 8th, 2009

ACEVO logo Written by John Plummer, Third Sector Online, 16 November 2009

A group of leaders from the voluntary and public sectors have called for the creation of a powerful new Cabinet Office unit to oversee the personalisation of public services.

The Government has proposed giving people individual budgets to spend on their care as part of a reform of public services. The move could have huge implications for all service-providing organisations, including charities.

Chief executives body Acevo convened a Commission on Personalisation to consider the way forward. Its interim report, published this week, includes a series of recommendations that it says would lead to a “revolution in public service delivery”………………. http://www.thirdsector.co.uk/Channels/Finance/Article/967171/Sector-prepared-individual-care-budgets-says-report/

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How radical are the recommendations from the Social Work Task Force?

Saturday, December 5th, 2009

GoldieThere was a real sense of anticipation at the launch of the final report of the Social Work Task Force last week. A gathering of the “great and the good”, government ministers and a sprinkling of celebrity. Goldie, the singer who appears in the social worker recruitment campaign “Helpgivethemavoice.com” spoke powerfully and movingly about his own experiences of being in care and the importance of social workers in his life.
It was always going to be a difficult balancing act – addressing the problems of today whilst presenting a vision for tomorrow. The Social Work Task Force are to be commended on producing such a thoughtful and considered report within a relatively short time scale. The extensive consultations with numerous stakeholders are reflected in the commentary and narrative of the Report. It is radical in the sense that it coherently addresses the concerns expressed by social workers and social users over many years about the cultural change needed to improve social work services. 
“Building a safe, confident future” has fifteen recommendations which have the potential to rebuild and reposition the social work profession.
Children’s Secretary Ed Balls and Health Secretary Andy Burnham announced the Government’s acceptance of a radical package of recommendations from the final Social Work Task Force report, to transform social work and the public understanding of social workers’ crucial contribution to our society.

Under the package, every social worker will benefit from: 
Reforms to initial training, so all students receive good quality education and practice learning placements, equipping them for the challenges they will face when they begin to practice. A change in the number of placement day is proposed to balance the new assessed probationary year. 
1.45 Serious consideration should be given to reducing the minimum number of placement days to be undertaken within the social work degree from 200 to no less than 130. Such a reduction would help to
●● release more time to deliver important elements of the curriculum which may not be currently covered sufficiently
●● ensure a sharper focus on what the placement is meant to achieve in terms of the student’s learning and development
●● enable all students to have better quality placements

A new ‘licensing’ system which will introduce an assessed probationary year in employment for new social work graduates, during which they will receive extra support. The assessed year in employment would also allow social workers to increase their expertise in specialised areas of social work, building on the improved grounding provided by the degree and creating a solid platform for further career long development. Responsibility for assessment could potentially be shared between employers, higher education institutions and the regulator.

A revamped framework for continuing professional development, underpinned by a practice-based masters qualification, so all social workers can keep their skills up to date and develop specialist knowledge.
3.6 The current post-qualification (PQ) framework of nationally accredited courses, in effect since 2007, includes some excellent provision for both the adult and children’s workforce. Where there are strong partnerships and good collaboration between employers and HEI – for example in commissioning, planning and developing current PQ courses – this has led to a more strategic approach to ongoing learning and the exchange of knowledge, more sharing of resources; and positive steps to develop and update practice.
(I would like to see a national research project commissioned which evaluates the impact upon practice of the current PQ framework before making any substantial changes. Moving towards a masters level is good news but consideration also has to be given to the 90,000 plus existing social workers on the GSCC Social Care Register who may not be in a position to undertake a masters programme). http://http://shirleyayresconsulting.co.uk/post-qualifying-learning-and-education/what-to-do-about-pq

A career structure so that experienced practitioners can progress in front line roles as well as in management. (Hackney’s reclaiming social work initiative is an excellent example of promoting the advanced social work practitioner).

A new standard for employers to ensure all employers put in place high quality supervision, time for continuing professional development and manageable work loads. In a Guardian article published 2nd December 2009 Moira Gibb encouraged employers not to wait for the standard to be in place but to publish NOW the caseload ceilings they work to locally, how they are achieving against them and engaging their front line staff in those discussions. (If your employer has already published guidelines do let me know)
The Task Force Report recommends the presence of a senior manager who is also a qualified social worker and who oversees the overall health of professional social work in the organisation; advises it on how the standard for employers can be upheld; and is accessible to frontline staff21. (This manager would also be the person who oversees the framework proposed below for assessing of the “health” of their organisation on a range of issues affecting workload).

Pay reform – unions will work together with employers in local government to ensure social workers receive the appropriate pay for their work and that the pay reflects their career development and progression.  

A new and independent College for Social Work led and owned by the profession, which must establish a stronger voice for social work and exercise appropriate influence over national policy making and public debate. Ministers will support it to become the first Royal College of Social Work as soon as possible. (it is interesting to contemplate the future roles of the GSCC, Skills for Care, Children’s Workforce Development Council, Social Care Institute for Excellence, BASW and the National Skills Academy for Social Care)

 All of this is in addition to the reforms to the Integrated Children’s System which the Task Force has already proposed and the Government has accepted. Over the next few months, as local authorities implement the changes they should significantly reduce the bureaucracy social workers experience on the front line.

Social worker supply
6.9 We do not have a system for analysing or forecasting the overall demand for and supply of social workers in England. There is a lack of reliable ‘real time’ data on the characteristics of the workforce and trends within it (e.g. vacancy rates). Equally, there is no agreed model for estimating and influencing the number of social workers needed in local areas.
6.10 As a result, workforce planning at local level and national levels, and the planning and resourcing of education and training, are severely hamstrung. This situation is not tenable in the long term.

Workforce Planning has to be a key element and it will be helpful to have some joined up thinking with the current systems for workforce planning which include:  the Skills for Care National Minimum Data Set, the CWDC One Childrens Workforce Tool, LeARNS and Adass InLAWS.

The Task Force have recommended that the public description of social work originally developed for the interim report should be adopted, finalised and used by the national college to improve the public understanding of social work.

The £58 million Social Work Transformation Fund has included:
• sponsoring 200 university places from September
• starting a new recruitment campaign specifically targeting social workers who may have left the profession to give the current workforce a boost
• rolling out the successful Newly Qualified Social Workers (NQSW) pilots to all new children and families’ social workers joining statutory and voluntary services from this September
• funding a practice-based Masters in social work to start in early 2011 so that all social workers can continue to develop further their knowledge, skills and expertise
• introducing a new Advanced Social Work Professional Status programme to create senior practice-focused roles to keep excellent and experienced social workers in children’s services
• coaching and development for frontline social worker managers to boost leadership and management skills.

Ed Balls has stated that this will involve tough choices and one of the big questions is how we can get better results from the money that has already been invested in improving social work.  There are risks and challenges – social work needs innovation and creative thinking but will employers focus on saving money and potentially missing out on investing in the workforce. I think that there needs to be greater transparency and accountability about how the £58m Social Work Transformation Fund will be evaluated. As with so many of the initiatives funded in the past few years there is sometimes a lack of clarity about outputs, outcomes and the real impact upon the delivery of front line services.

Task Force chair, Moira Gibb, will continue her work by setting up a Social Work Reform Board and an implementation plan will be published in early 2010.

It has to be acknowledged there are some actions that will not cost a lot of money but will require a change in “mind set”. I was particularly struck by the Task Force statement that employers must act now to ensure that they are listening to their staff and putting in place the support that they need. However, the issue of how the recommendations will be resourced has yet to be addressed. The article on the Community Care website highlights the concerns of Association of Directors of Children’s Services (ADCS) and Association of Directors of Adult Social Services (Adass). “reform will not be “quick, cheap or easy” and the new responsibilities for employers must be matched by cash”. ADCS and Adass have warned that funding the Social Work Task Force’s reforms will not be possible from current budgets.  access the article here

The full report and government response can be downloaded here

Shirley Ayres Consulting are committed to the promotion of integrated working in care services through workforce development and effective communications.

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Introducing ChiMat – an invaluable resource for children’s services

Saturday, November 28th, 2009

chimat_logo“Attention has become the scarce resource of the information economy” Wired Magazine

One of my favourite sayings because it is a reality that there is so much information available on the internet that it can become overwhelming. Every organisation I am connected with now sends out an e-Letter. Improving access to, and use of, knowledge and information has been identified as a priority for improving care services. But identifying the resources which will add value to your knowledge and skills is a major challenge.

The national Child and Maternal Health Observatory (ChiMat) provides information and intelligence to improve decision-making for high quality, cost effective services. It supports policy makers, commissioners, managers, regulators, and other health stakeholders working on children’s, young people’s and maternal health. One of the key roles for ChiMat is to act as a signposting organisation for relevant work in the areas of children, young people’s and maternal health and to identify and support potential synergies in national work between government departments and other agencies.

The ChiMat Knowledge Update is one e-Bulletin that I always read. This free online resource provides a snapshot of current issues, news, research, policy and practice across the wide area of children and young people’s services. It is an excellent example of joined up thinking in health and social care. 

Sign up for the weekly ChiMat Knowledge Update here

Recent Knowledge Updates have included information about:

National Indicators datasets
Access to information about national indicators which range from National Indicator 58 – Emotional Behaviour of Looked After Children through to National Indicator 62 – The percentage of children looked after at 31 March with three or more placements subsequently adopted in that placement. Access the ChiMat Data Atlas here

In the News
Community Care: BASW brands integrated children’s system a failure
The British Association of Social Workers has branded the implementation of the computerised integrated children’s system (ICS), which records details of children receiving social care, a “systematic failure”. Access the article here

CWDC: Dawn Primarolo launches Young People’s Workforce Reform Programme
An important chapter for the young people’s workforce, and those it serves, begins today, as Children and Young People’s Minister, Dawn Primarolo launches the Young People’s Workforce Reform Programme. Access more information here

Supporting social care for families and children: An introduction to SCIE’s resources
A new booklet presenting SCIE’s range of resources for families and children’s social care. Access here

BASW and ADCS call for no-blame approach in SCRs
Social workers and directors of children’s services have called for serious case reviews to use a no-blame “systems approach” as developed by the Social Care Institute for Excellence. Access here

Hidden Children –separated children at risk
Professionals ‘missing opportunities’ to help hidden children exploited for sex and forced labour. Children and young people trafficked into the UK, or exploited after their arrival, are struggling to get help from authorities responsible for their welfare, according to new research from The Children’s Society. Access more information here  
 
Guides and Practice
Commercial and Procurement Skills for Commissioners of Children’s Services
This page links to a set of guidance documents designed to help commissioners understand and apply commercial and procurement skills in their work. The documents cover the key principles of procurement, an overview of both strategic procurement and the contracting process, an overview of resource mapping and a basic jigsaw tool designed to help commissioners understand the key principles of change management.  Access here 

Policy and Reports
Community engagement key to Enfield’s JSNA strategy
The London Borough of Enfield has teamed up with the local primary care trust (PCT), NHS Enfield. They have placed community engagement at the heart of their joint strategic needs assessment (JSNA). This cas study gives an account of this process and includes key learnings for other councils. Access here

Meeting the specific needs of children with disabilities
The Centre for Excellence and Outcomes presents the latest guidance on the importance of ‘differentiated’ services for disabled children. Access here  

Research
Exploring family environment characteristics and multiple abuse experiences among homeless youth
A qualitative study of homeless youth to examine how they describe past instances of abuse, including physical, sexual and emotional abuse, and to explore family characteristics in their home environment. Identifies themes relating to the home environment, such as home instability, abandonment and substance abuse; also identifies themes around abuse, including intrafamilial abuse, rejection and carer abuse.
Access here

Consultations
Safeguarding Targets and Indicators
The National Safeguarding Delivery Unit (part of the Department for Children, Schools and Families) has launched a consultation on Safeguarding Targets and Indicators. Deadline for responses is 8 December 2009. Access here

Events and Training
Five Years On: What’s Changed for Children and Young People?
London, 8 December 2009
Participation Works and 11 Million are holding a one-day conference to review the changes that have taken place since the Children Act 2004. The conference will identify what has worked well and what still needs to be done to ensure that the views and opinions of children and young people help to shape and influence policy and practice. This is a unique opportunity to find out what works in participation and help you to meet the duty to listen to and involve children and young people and to champion their interests. Access more information here

Shirley Ayres Consulting are committed to development through communication in the care sector. With extensive experience in knowledge management and communications we believe that a skilled and knowledgeable workforce, up-to-date with the latest legislation, policy and best practice, enables staff to make the most effective use of their time. This promotes the best outcomes for children, young people, their families and carers.

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