Posts Tagged ‘be inspired’

Have you joined LinkedIn yet?

Friday, January 22nd, 2010

 Linked in 119x32LinkedIn has a fast growing reputation as the ‘professional’ online networking forum. An increasing number of social work and care professionals from central and local government, the independent and third sectors are now part of the LinkedIn network, sharing news and joining in conversations about the issues that really matter for the future of the profession. Groups you can join include: Positive Social Work Professionals, Social Services UK, Network for Professionals working with Children and Young People in Care, and the Advanced Social Work Practice Network.

So why not join and start having a look round – you’re welcome to connect with me http://uk.linkedin.com/in/shirleyayres. I look forward to connecting with you.

Technology knows no bounds! You can also follow me on Twitter at http://www.twitter.com/shirleyayres.  Twitter helps people communicate and stay connected through the exchange of quick, frequent, 140 character messages.

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2010 – new decade, new challenges – what needs to change in social work and social care?

Saturday, December 26th, 2009

happy new year 2
“We have enough people who tell us the way it is – now we need a few more people who can tell us how it can be!”

A brief roundup of some of  the topics we will be featuring in 2010 

The Advanced Practitioner – managing your career

“Find It Here” – the launch of the first comprehensive Directory of online resources for people supporting children and young people in care

The Big Ideas survey – share your thoughts about how we can improve social work and social care 

Integrated Working – what stops care and health working together?

The e-Learning revolution and social media – a new approach to improve the skills and knowledge of staff in the care sector?

What makes a good employer? A simple audit tool which reveals whether your employer demonstrates that staff really are the most important resource in the organisation.

New Partnerships – Shirley Ayres Consulting will be joining up with a number of organisations who are committed to driving up standards in social work and social care.

Leadership and Management in Social Care – has the investment paid off?

An undervalued and unrecognised resource? - the launch of an exciting new website for grandparents.

Introducing Blastbeat Education UK a not for profit company that has developed a fun & exciting Music & Multimedia Business progamme offered to young people and schools around the world. Blastbeat promotes and encourages young original songwriters & musicians, supporting youth communities on a local & global level, empowering young people to create social enterprises creating community and social capital to help bring about change for the good of society.

Quality Assuring Training  – do the increasing number of quality marks and standards really make a difference to the unregulated training in the care sector?

Stress busters – See life from a different angle.

BASW and the new National College for Social Work

“The insurmountable difficulties of today are the solved problems of tomorrow.” ~ Cardinal Heenan

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Should dementia training be compulsory for all staff in adult social care?

Friday, December 18th, 2009

merevale house 2Watching the second part of “Can Gerry Robinson fix Dementia Care Homes?” it was painful to acknowledge the vulnerability of people with dementia.  This was balanced by the visionary leadership shown by Anne Fretwell and the commitment of the staff at Merevale House. The home has an inspiring focus on person-centred dementia care and a passion for empowering residents by providing opportunities to live their lives with meaning, dignity and respect.  (photo credit Merevale House)

The issue of inspired and passionate leadership is a challenge for the whole of the care sector. There is an urgent need to develop strategic performance management systems which will drive quality and improve care services. A very clear message from the programme is the importance of education and training for staff. Fortunately there are an increasing number of  accessible and free specialist training resources and my previous post identified a number of online resources. I would also recommend the innovative Social care TV dementia videos

Dr Carol Komaromy, a senior lecturer in health studies and one of the Open University academic advisors to the programme, writes: “People who live in care homes for older people are often hidden from the public view. Coping with the complex care demands of people with dementia requires a high level of skill and compassion and yet carers are often underpaid and the value of what they do remains unrecognised. The programme highlights the need for specialist training and the difference this can make to the experience of living with dementia. It is a sad indictment of society that providing care resources for people with dementia seems to have a low level of priority. More than this, as the series shows, there is so much more that could be done even within limited resources.
“I would argue that a culture of care would need to support paid carers in a direct engagement with the needs of people with dementia and recognise that they are also people with diverse emotional needs who need to feel supported and valued. While it is clearly the case that protocols and resources need to be in place for this to happen, homes need to shift to a culture of care that places people with dementia at the centre. A key element in making this happen is education and training.”

The Open University has produced a free leaflet, Dementia Care: Sustaining The Person Within, to accompany the programmes. It lists the help and support available when making decisions affecting the care of people with dementia and can be ordered through the following link 

The Commission for Social Care Inspection provided the first public benchmark for quality in care homes in what had been a largely unregulated sector. I hope that the Care Quality Commission (CQC) recognises the important role of the care homes inspectorate and provides the resources to strengthen their role and extend their remit. Since staff are the biggest cost and the most vulnerable to cutbacks is it time for a review of the CQC regulatory requirements for staffing and qualifications? An equally urgent question is whether local authorities should refuse to place residents in dementia homes rated as “poor or adequate by the CQC.

In this digital age I believe that all care homes should have internet access for resident and staff. The SCIE get connected investment project for adult social care is distributing £12 million to registered providers of adult social care in England to assist them with their information, communications and technology. They will focus on providers who do not have good access to the internet. The initiative is to allow those who use, visit or work in adult social care services to benefit from the learning, knowledge and access that the internet can bring.

In the next 20 years over a million of us will have dementia, we need a serious debate about our expectations and aspirations for the care which will be provided to one of the most vulnerable groups in society. 

Part Two of “Can Gerry Robinson fix Dementia Care Homes?”  can be seen on BBC iplayer 

Telling Tales About Dementia – Experiences of Caring which is edited by Lucy Whitman explores how it feels when someone clsoe develops dementia? How do you cope with the shock, the stress and the grief? Can you be sure that you and your family will receive the support you need? In Telling Tales About Dementia, thirty carers from different backgrounds and in different circumstances share their experiences of caring for a parent, partner or friend with dementia. They speak from the heart about love and loss: ‘I still find it hard to believe that Alzheimer’s has happened to us,’ writes one contributor, ‘as if we were sent the wrong script.’ The stories told here vividly reflect the tragedy of dementia, the gravity of loss, and instances of unsatisfactory diagnosis, treatment and care. But they contain hope and optimism too: clear indications that the quality of people’s lives can be enhanced by sensitive support services, by improved understanding of the impact of dementia, by recognising the importance of valuing us all as human beings, and by embracing and sustaining the connections between us.

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Digital Unite – Free Guides to Understanding the Internet

Friday, December 11th, 2009

digital unite small imageWhat will be the impact of the internet on social work practice and the delivery of social services in the next few years? Access to quality information is becoming increasingly important and this is reflected in the success of Directgov which provides access to government services through one website. There is now a government expectation that by 2011, all Local Authorities must provide… “Universal, joined-up information and advice available for all individuals and carers, including those who self-assess and fund, which enables people to access information from all strategic partners.”  Local Authority Circular (DH)(2009)1: Transforming Adult Social Care
If you are just starting to use a computer and want advice in plain English, you have some experience and want to learn more or you are helping people to learn about the Internet it is worth looking at the Digital Unite Learning Zone. Here you can download a range of free Learning Guides covering everything from social networking and blogs through to web tools and security.  Digital Unite has a remit for “helping older people unleash their digital talents” but the Learning Guides provide a useful introduction for anyone of any age who wants to understand more about how to use the internet more effectively. 
The link to the website Get Safe Online is particularly useful with lots of clear and useful advice about things that you can do to avoid becoming a victim of fraud, identity theft and other Internet crimes. It has a quiz, Just how safe are you? that asks you ten questions about online security and directs you to pages with more information if required.

Another useful website with free online learning is Alison ALISON* is the world’s leading free online learning resource for basic and essential workplace skills which includes basic study skills and touch typing skills. All courses on ALISON are accessible free to individual learners.

Shirley Ayres Consulting are committed to empowering people through access to knowledge and information. We are very aware that in the 21st century organisations need to find different ways to engage, excite and energise their stakeholders. This doesn’t just mean communicating well – it means having a good story to tell. Our approach combines extensive knowledge of the care sector with new technology to promote effective communications.   We support individuals and organisations to make connections and partnerships across sectors and disciplines.

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Home alone: your guide to keeping your child safe and other parenting resources

Tuesday, December 8th, 2009

Lucy et al 0808

This brief free guide provides practical advice on issues relating to leaving children at home including how to choose a suitable babysitter or childminder. This is one of a series of parenting leaflets published by the NSPCC. Preparing for a new birth, dealing with stress, comforting a crying baby, and managing difficult behaviour without smacking are some of the topics covered in the advice leaflets. Each leaflet contains useful tips on common parenting problems and gives contact details of organisations that can help.

Download the NSPCC Guide here . Here at Shirley Ayres Consulting we are very aware of the diverse parenting resources published by a number of organisations. These include the Tavistock Clinic Understanding Your Child series (highly recommended) through to the National Academy for Parenting Practitioners.

We have established a new category on our website called Parenting Resources to enable you to access these resources easily in one place. Find out more about Shirley Ayres Consulting

Recommend your top parenting websites, guides, toolkits and events info@shirleyayresconsulting.co.uk

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How radical are the recommendations from the Social Work Task Force?

Saturday, December 5th, 2009

GoldieThere was a real sense of anticipation at the launch of the final report of the Social Work Task Force last week. A gathering of the “great and the good”, government ministers and a sprinkling of celebrity. Goldie, the singer who appears in the social worker recruitment campaign “Helpgivethemavoice.com” spoke powerfully and movingly about his own experiences of being in care and the importance of social workers in his life.
It was always going to be a difficult balancing act – addressing the problems of today whilst presenting a vision for tomorrow. The Social Work Task Force are to be commended on producing such a thoughtful and considered report within a relatively short time scale. The extensive consultations with numerous stakeholders are reflected in the commentary and narrative of the Report. It is radical in the sense that it coherently addresses the concerns expressed by social workers and social users over many years about the cultural change needed to improve social work services. 
“Building a safe, confident future” has fifteen recommendations which have the potential to rebuild and reposition the social work profession.
Children’s Secretary Ed Balls and Health Secretary Andy Burnham announced the Government’s acceptance of a radical package of recommendations from the final Social Work Task Force report, to transform social work and the public understanding of social workers’ crucial contribution to our society.

Under the package, every social worker will benefit from: 
Reforms to initial training, so all students receive good quality education and practice learning placements, equipping them for the challenges they will face when they begin to practice. A change in the number of placement day is proposed to balance the new assessed probationary year. 
1.45 Serious consideration should be given to reducing the minimum number of placement days to be undertaken within the social work degree from 200 to no less than 130. Such a reduction would help to
●● release more time to deliver important elements of the curriculum which may not be currently covered sufficiently
●● ensure a sharper focus on what the placement is meant to achieve in terms of the student’s learning and development
●● enable all students to have better quality placements

A new ‘licensing’ system which will introduce an assessed probationary year in employment for new social work graduates, during which they will receive extra support. The assessed year in employment would also allow social workers to increase their expertise in specialised areas of social work, building on the improved grounding provided by the degree and creating a solid platform for further career long development. Responsibility for assessment could potentially be shared between employers, higher education institutions and the regulator.

A revamped framework for continuing professional development, underpinned by a practice-based masters qualification, so all social workers can keep their skills up to date and develop specialist knowledge.
3.6 The current post-qualification (PQ) framework of nationally accredited courses, in effect since 2007, includes some excellent provision for both the adult and children’s workforce. Where there are strong partnerships and good collaboration between employers and HEI – for example in commissioning, planning and developing current PQ courses – this has led to a more strategic approach to ongoing learning and the exchange of knowledge, more sharing of resources; and positive steps to develop and update practice.
(I would like to see a national research project commissioned which evaluates the impact upon practice of the current PQ framework before making any substantial changes. Moving towards a masters level is good news but consideration also has to be given to the 90,000 plus existing social workers on the GSCC Social Care Register who may not be in a position to undertake a masters programme). http://http://shirleyayresconsulting.co.uk/post-qualifying-learning-and-education/what-to-do-about-pq

A career structure so that experienced practitioners can progress in front line roles as well as in management. (Hackney’s reclaiming social work initiative is an excellent example of promoting the advanced social work practitioner).

A new standard for employers to ensure all employers put in place high quality supervision, time for continuing professional development and manageable work loads. In a Guardian article published 2nd December 2009 Moira Gibb encouraged employers not to wait for the standard to be in place but to publish NOW the caseload ceilings they work to locally, how they are achieving against them and engaging their front line staff in those discussions. (If your employer has already published guidelines do let me know)
The Task Force Report recommends the presence of a senior manager who is also a qualified social worker and who oversees the overall health of professional social work in the organisation; advises it on how the standard for employers can be upheld; and is accessible to frontline staff21. (This manager would also be the person who oversees the framework proposed below for assessing of the “health” of their organisation on a range of issues affecting workload).

Pay reform – unions will work together with employers in local government to ensure social workers receive the appropriate pay for their work and that the pay reflects their career development and progression.  

A new and independent College for Social Work led and owned by the profession, which must establish a stronger voice for social work and exercise appropriate influence over national policy making and public debate. Ministers will support it to become the first Royal College of Social Work as soon as possible. (it is interesting to contemplate the future roles of the GSCC, Skills for Care, Children’s Workforce Development Council, Social Care Institute for Excellence, BASW and the National Skills Academy for Social Care)

 All of this is in addition to the reforms to the Integrated Children’s System which the Task Force has already proposed and the Government has accepted. Over the next few months, as local authorities implement the changes they should significantly reduce the bureaucracy social workers experience on the front line.

Social worker supply
6.9 We do not have a system for analysing or forecasting the overall demand for and supply of social workers in England. There is a lack of reliable ‘real time’ data on the characteristics of the workforce and trends within it (e.g. vacancy rates). Equally, there is no agreed model for estimating and influencing the number of social workers needed in local areas.
6.10 As a result, workforce planning at local level and national levels, and the planning and resourcing of education and training, are severely hamstrung. This situation is not tenable in the long term.

Workforce Planning has to be a key element and it will be helpful to have some joined up thinking with the current systems for workforce planning which include:  the Skills for Care National Minimum Data Set, the CWDC One Childrens Workforce Tool, LeARNS and Adass InLAWS.

The Task Force have recommended that the public description of social work originally developed for the interim report should be adopted, finalised and used by the national college to improve the public understanding of social work.

The £58 million Social Work Transformation Fund has included:
• sponsoring 200 university places from September
• starting a new recruitment campaign specifically targeting social workers who may have left the profession to give the current workforce a boost
• rolling out the successful Newly Qualified Social Workers (NQSW) pilots to all new children and families’ social workers joining statutory and voluntary services from this September
• funding a practice-based Masters in social work to start in early 2011 so that all social workers can continue to develop further their knowledge, skills and expertise
• introducing a new Advanced Social Work Professional Status programme to create senior practice-focused roles to keep excellent and experienced social workers in children’s services
• coaching and development for frontline social worker managers to boost leadership and management skills.

Ed Balls has stated that this will involve tough choices and one of the big questions is how we can get better results from the money that has already been invested in improving social work.  There are risks and challenges – social work needs innovation and creative thinking but will employers focus on saving money and potentially missing out on investing in the workforce. I think that there needs to be greater transparency and accountability about how the £58m Social Work Transformation Fund will be evaluated. As with so many of the initiatives funded in the past few years there is sometimes a lack of clarity about outputs, outcomes and the real impact upon the delivery of front line services.

Task Force chair, Moira Gibb, will continue her work by setting up a Social Work Reform Board and an implementation plan will be published in early 2010.

It has to be acknowledged there are some actions that will not cost a lot of money but will require a change in “mind set”. I was particularly struck by the Task Force statement that employers must act now to ensure that they are listening to their staff and putting in place the support that they need. However, the issue of how the recommendations will be resourced has yet to be addressed. The article on the Community Care website highlights the concerns of Association of Directors of Children’s Services (ADCS) and Association of Directors of Adult Social Services (Adass). “reform will not be “quick, cheap or easy” and the new responsibilities for employers must be matched by cash”. ADCS and Adass have warned that funding the Social Work Task Force’s reforms will not be possible from current budgets.  access the article here

The full report and government response can be downloaded here

Shirley Ayres Consulting are committed to the promotion of integrated working in care services through workforce development and effective communications.

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London Looked After Children’s Nurse wins top award

Wednesday, November 18th, 2009

Lin Graham-Ray 3Lin Graham-Ray, Hammersmith and Fulham’s designated nurse consultant for looked-after children, has scooped the top prize at the Nursing Standard awards* when she was named the nation’s nurse of the year.
 
Lin won the award for her work to improve services for looked after children in the borough. Lin and her team worked on a project to redevelop looked-after children’s health plans, so that they include wellbeing activities to boost self-confidence and happiness, in addition to vaccinations and health checks.

“In the past, health reports may have simply recommended eye tests or immunisations,’ Lin explains, ‘but I want people to do whatever they can to help these children achieve optimum health – not just tick the box that they’ve been to the dentist or had their immunisations. I think we’ve all realised that there’s more to health than just vaccinations – looking after the well being of our children is just as important. Prescribing activities like baton-twirling helps boost confidence which can really make a difference to their lives and it means that they’re healthier and happier”.

There are currently around 60,000 looked-after children living in the UK.  Many looked after children have experienced abuse and neglect and have extensive health needs. Their educational achievement is much lower than that of their peers and they are four times more likely to have a mental disorder.

As the borough’s lead nurse for looked-after children, Lin’s post is funded by NHS Hammersmith and Fulham and the council. She provides a range of health advice and support to the borough’s 230 children in care. 

Looked-after children nurses like Lin support these young people by building their trust, carrying out health checks and answering their health and well being questions. Lin realised that the health and well being of these young people needed to be addressed more systematically and creatively. The children had complex lives with frequent changes of home and school. Lin introduced a scheme assigning a lead health professional to each young person, with a personalised care pathway and plan.

Lin said: “The feedback we get from young people is helping to continually improve the service. For example, when out on visits we now wear jeans because the children told us that we’re more approachable and easier to talk to in casual clothes.”

Sarah Whiting, Managing Director of NHS Hammersmith and Fulham, said: “ By developing new projects and initiatives like the ones produced by Lin and her team, we’re improving care and making sure that our patients lead happy and healthy lives.”

Lin contributed to the recent Government office for London publication “Supporting the Health and Well being of London’s Looked After Children – Learning from Emerging Practice” available here

*Established in 1988, the Nursing Standard Awards identify outstanding achievement and promote excellence and innovation in nursing care. Around 3,000 nurses are nominated for the honours every year.

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WANTED – an independent guardian for social care

Tuesday, June 24th, 2008

Despite the billions of pounds spent on social care and the increasing number of organizations charged with responsibility for improving standards in care you may be surprised to know that we do not have an independent think tank dedicated to promoting and guarding the values of social care.

The Prime Minister launched the nationwide government consultation on how adult social care should be funded at the King’s Fund, an independent charitable foundation working for better health, especially in London. www.kingsfund.org.uk

Concern has often been expressed about the lack of leadership in social care. Just imagine how powerful and inspiring an independent voice for social care could be with a remit similar to the Kings Fund. The problem at the moment is a lack of joined up thinking across the care sector which leads to considerable duplication of resources, research and policy initiatives. This is compounded by the, what some may suggest, is the artificial division into adults and children’s services. Add in the quangos, sector skills councils, education sector, private companies, charities, social enterprises and philanthropy capital and there are a large number of potentially competing and conflicting interest’s to be addressed along with an interesting power dynamic.

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An independently funded social care foundation which is not subject to political whim or favour would be a powerful unifying voice for social care. With the capacity to undertake and publish original research, provide objective analysis and foster innovation this really could start to build a world class workforce. Building understanding, capacity and leadership is essential and we could make a start by amalgamating the proliferating National Centres for Leadership.

With thanks to the Kings Fund for what I believe should be the underlying values for the Social Care Foundation : independence, integrity, relevance, quality, partnership and promoting social justice. The Social Care Foundation could be a major and significant resource for social care available to people working in and receiving care services.

Who would like to endow the first one million pounds to make this vision a reality?

In the meantime I commend closer examination of the Royal Society for the Encouragement of Arts (RSA) who are working to remove barriers to social progress. www.rsa.org.uk

For more than 200 years, the RSA has provided a platform for leading public thinkers. thought-leaders and practitioners to explore some of the biggest challenges facing society. That tradition lives on in their diverse and challenging free events programme.  The distinguished and diverse roll call of speakers has recently featured, amongst others, Kofi Annan, Wangari Maathai, Al Gore, Simon Duffy and Jeffrey Sachs.

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Despite the billions of pounds spent on social care and the increasing number of organizations charged with responsibility for improving standards in care you may be surprised to know that we do not have an independent think tank dedicated to promoting and guarding the values of social care.

The Prime Minister launched the nationwide government consultation on how adult social care should be funded at the King’s Fund, an independent charitable foundation working for better health, especially in London. www.kingsfund.org.uk

Concern has often been expressed about the lack of leadership in social care.

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See Me Now

Wednesday, June 11th, 2008

“I have a life like everyone else. I deal with the problems we all have. I am not a person to be put in a box. Just because I am disabled does not mean that it is any different for me.”

See me now, see me now
The person they said no
The person they said could never do,
See me now, see me now,
The person with a home,
The person with a family,
The person with a life,
See me now  

I first met Shirley when she was running a pilot programme for Skills for Care London region to encourage service users and carers to contribute to the education and training of social workers. My poem was inspired and written at one of the sessions.

I was subsequently invited to participate in the Social Workers Educational Trust conference. I have trained as a mentor and contributed to a number of working groups.

But I do have a number of challenging questions about how all the principles of service user involvement and participation in social care will become a reality. I am told by one organisation that they cannot pay me as a trainer because this will affect my benefits but another organisation is able to make a contribution towards my costs. This needs to be sorted out. I do not know if the new guidance published recently by Skills for Care will really make a difference to me. In the meantime if you would like an independent voice on your committee, board or panel get in touch!!

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Social Work – reflecting and defending the values of a just and civilised society

Thursday, June 5th, 2008

When you are confronted by endless paperwork, bureaucracy and performance targets that seem to have no relevance to the people you support, it is easy to forget the long and honourable traditions and values of social work. It is worth reflecting that the skills and knowledge learned, developed and applied every day should give the profession a formidable voice. This is a theme I will be exploring over the next few months. I look forward to a lively and controversial debate about the issues and contradictions which have always surrounded the social work role. As Mother Teresa stated so eloquently “Do not wait for leaders. do it alone, person to person”

The International Federation of Social Workers (IFSW) http://www.ifsw.org/en/p38000044.html formally adopted the following definition of social work in July 2000

DEFINITION*

The social work profession promotes social change, problem solving in human relationships and the empowerment and liberation of people to enhance well-being. Utilising theories of human behaviour and social systems, social work intervenes at the points where people interact with their environments. Principles of human rights and social justice are fundamental to social work.

COMMENTARY

Social work in its various forms addresses the multiple, complex transactions between people and their environments. Its mission is to enable all people to develop their full potential, enrich their lives, and prevent dysfunction. Professional social work is focused on problem solving and change. As such, social workers are change agents in society and in the lives of the individuals, families and communities they serve. Social work is an interrelated system of values, theory and practice.

Values

Social work grew out of humanitarian and democratic ideals, and its values are based on respect for the equality, worth, and dignity of all people. Since its beginnings over a century ago, social work practice has focused on meeting human needs and developing human potential. Human rights and social justice serve as the motivation and justification for social work action. In solidarity with those who are dis-advantaged, the profession strives to alleviate poverty and to liberate vulnerable and oppressed people in order to promote social inclusion. Social work values are embodied in the profession’s national and international codes of ethics.

Theory

Social work bases its methodology on a systematic body of evidence-based knowledge derived from research and practice evaluation, including local and indigenous knowledge specific to its context. It recognises the complexity of interactions between human beings and their environment, and the capacity of people both to be affected by and to alter the multiple influences upon them including bio-psychosocial factors. The social work profession draws on theories of human development and behaviour and social systems to analyse complex situations and to facilitate individual, organisational, social and cultural changes.

Practice

Social work addresses the barriers, inequities and injustices that exist in society. It responds to crises and emergencies as well as to everyday personal and social problems. Social work utilises a variety of skills, techniques, and activities consistent with its holistic focus on persons and their environments. Social work interventions range from primarily person-focused psychosocial processes to involvement in social policy, planning and development. These include counselling, clinical social work, group work, social pedagogical work, and family treatment and therapy as well as efforts to help people obtain services and resources in the community. Interventions also include agency administration, community organisation and engaging in social and political action to impact social policy and economic development. The holistic focus of social work is universal, but the priorities of social work practice will vary from country to country and from time to time depending on cultural, historical, and socio-economic conditions.

* This international definition of the social work profession replaces the IFSW definition adopted in 1982. It is understood that social work in the 21st century is dynamic and evolving, and therefore no definition should be regarded as exhaustive.

Find out more about IFSW http://www.ifsw.org/en/p38000208.html

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