Posts Tagged ‘social media’

Striking the right chord at #nfpsm

Tuesday, July 19th, 2011

Striking the right chord at #nfpsm from Big Bang Lab on Vimeo.

“Love is the killer app” @liaonet

“Social media is democratising society” @shirleyayres

“make videos – much more fun than reading loads of text” @Beatbullying

“You don’t have to build a new community they already exist. Join in their conversations”  Rob McCarthy @GOSSInteractive

A crowdsourced video produced by Big Bang Lab at the Third Sector Digital Communication and Social Media Convention 2011 organized by Aspire Knowledge. This is a snapshot of a crowdsourced user experience video. We discussed with speakers, exhibitors and the participants about some of the themes emerging during the sessions and networking opportunities. Honesty, listening, transparency, genuine communication, humour and engagement were some of the words shared by all during these fantastic two days in London.

Want to learn more? visit thirdsectorsocialmedia.com

Big Bang Lab (www.microbang-lab.com) is a cultural-social enteprise working from consultancy, learning to media production specialising in participatory music and film production for creative community engagement and civic participation.

Through Shared Voices the Big Bang Lab is helping private and public organisations with social, cultural and environmental aims to co-produce audio and video content for evaluation, advocacy, marketing, fundraising and stakeholder engagement goals. Big Bang Lab focus on a human approach to communication, including non verbal media to reach out and touch global audiences. For further information visit www.sharedvoices.net

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Welcome to DropBy the online community for people over 60

Saturday, July 16th, 2011

Mary Baker founder of DropBy

Social Networking and the over 60s may sound an unusual combination. However, the latest Nielsen research finds that overall membership of existing social network sites has grown significantly between 2009 and 2011 and that use by older people has grown more than twice as fast.

DropBy is a social website for the over 60s to keep in touch with family, friends and interest groups. DropBy is very much part of the Big Society and is an enabling force for family and community communications. In the longer term it could become a life-line for those who live alone or who feel isolated.

The website provides a safe hub for older people to communicate and interact with their families and friends even if they cannot leave the house. It is also proving to be a friendly place where carers can share their frustrations and make new friends.

DropBy is finding support within care homes where residents can see and keep in touch with their children and grand children who are unable to visit. Relatives can ‘pop in’ via the video link for a frequent chat.  “Seeing the residents’ faces when their family appears on the screen is just fantastic” said one care home worker.
While DropBy has all the usual functionality of a social networking site, such as online chat and instant messaging, hosts pictures, videos and music, it also has an easy-to-use video link.  The website has a fun side to it with a Games Room, an online Rant room and blogs. One important feature is the Medicine Room, where details of medications taken can be entered. The member receives an automatic reminder detailing when and how to take their medicines. The next step is to send a message to the user’s landline, reminding them that it is time to take their medication. DropBy is is a friendly online community where, instead of the ‘poke’ you get on Facebook, you send and receive a ‘wave’.
Using technology that is already available but presenting it in a user-friendly and safe environment is the challenge. There are many health and well-being additions which the creators want to add to the site. These include features which will sustain independent living at home. Now DropBy are looking for the right support and partners in order to achieve their vision.
The creators of the website are happy to help you find your way around – just DropBy! www.DropBy.co.uk Membership is free and privacy and security are a priority.

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“ Opening a window to the outside world for a carer” @Chill4usCarers

Tuesday, April 19th, 2011

I am inspired to write this post because of a discussion with  Computers4carers  a small organisation with a big and simple vision to provide computers for carers.  Chill4us is a not for profit organization who have been able to supply nearly 100 free  laptops to carers through donations from individuals and organisations including Norfolk County Council and Virgin Money.

It occurs to me that this is one way to address the problem about the lack of information and support to help people plan for care and recognising the value of carers. I am just finishing a report which explores how service users and carers are using social media. There are so many online resources which support carers including  forums and facebook groups.

“I use the internet  to help me as a carer.   I have researched and ordered specialist items not available locally. When my relative had to go into a care home, the internet was one of the first places I tried to see what was available. It’s also useful if you want to find out about benefits and  to get advice from other carers.” from an online discussion with a carer

 I agree with the Commission on Funding of Care and Support that urgent  reform of the current social care system is needed. But I also think we need more joined up thinking about the resources available that can improve the quality of life for carers now.

If your organisation has a spare laptop in working order with at least Windows XP do contact Chill4us who will find a good home for it!  A small investment for the community “social capital” provided by our 6 million plus carers.    
 
I also recommend reading the informative Thrive and Survive  report by Race Online 2012 which has great case studies, including Carers UK,  and explores how the third sector is using digital technology and social media.

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Welcome to the Third Sector Digital Communications and Social Media 2011 Convention

Tuesday, March 29th, 2011

Some of you may be aware that I am the Consultant Director for AspireKnowledge a company committed to inspiring, engaging and empowering individuals through innovative, insightful and thought provoking knowledge.

I am delighted to introduce you to our first event the Third Sector Digital Communication and Social Media 2011 Convention.

I wanted to run this convention because of my own work in getting third and public sector organisations to take social media seriously as integral to their communications and engagement with the wider public. As a social worker, as a professional marketer and communicator and CEO of several organisations I understand the challenges and the opportunities for the third sector.

The fact is that whilst many organisations are already embracing the digital age, many others are equally fearful of it or reluctant to see it is a necessity to their way of working. I am passionate about opening up every organisation in the third and public sector to the potential the digital age has to offer – from engaging supporters and service users in the design and delivery of services to raising funds and managing campaigns. This does take education – removing the fear for many that they do not understand digital and social media technology and platforms, challenging the belief that it is too expensive for many organisations to do properly and helping CEO’s realise the tremendous positive impact and opportunity embracing digital strategies can have in every aspect of their work. Working with our excellent partners I have put together a programme of speakers who are themselves a long way forward on that journey either as individuals or organisations.

The knowledge does not begin and end at the convention in June. We have a collaborative approach to sharing good practice, the latest innovations and developments. We are working with our partners, speakers and sponsors to bring a different style to the way the knowledge is delivered. This will not be a traditional event!

Sign up for our weekly knowledge newsletter, free for the sector, over the weeks leading up to the convention http://thirdsectorsocialmedia.com
Keep in touch by joining the Third Sector Digital Comms and Social Media 2011  group on LinkedIn
Follow our tweets @nfpsm

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The StudyZone: anywhere anytime online learning for the third sector

Friday, March 25th, 2011

KnowHow NonProfit charity has launched the StudyZone which offers a range of low cost online training videos on subjects requested by the site’s users.

“The launch of the StudyZone creates a space where people working in the voluntary sector can take control of their own learning and development. It’s a truly user-led, democratic platform. People can request the training they need and we will user our network of experts and volunteer trainers to deliver on the most pressing topics”  Luke Chaput, Head of Content at KnowHow NonProfit

To celebrate the launch of the StudyZone free access is currently available to the training video “How to write a winning funding bid

The first eight online video sessions are topics requested by those who participated in the initial research:
*   Writing winning funding bids
*   Understanding and assessing impact
*   Essential leadership
*   Digital communications for successful campaigns
*   Make the most of your web
*   The essentials of charity
*   Five steps to building cohesive
*   Preparing project budgets

About KnowHow NonProfit: KnowHow NonProfit has been created to improve the efficiency of non profit organisations by increasing the knowledge and skills of people working in the non-profit sector

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Social learning, social media and social services at #emtech11

Wednesday, March 9th, 2011

Photo copyright Julie Broadfoot, all rights reserved, used with permission

I am passionate about empowering people through knowledge and the power of ideas to change attitudes and lives. The internet provides a wealth of information, knowledge and inspiration for social learning. I was fortunate to attend and contribute to the learning technologies conference and exhibition (#emtech11) held at the Heriot Watt University in Edinburgh on Friday 25th February. It was really interesting to explore how technologies offer new ways to engage, converse and collaborate to improve social services practice.

People are now using the internet to communicate and interact in a completely different way. People want to be heard and understood and this has implications for social learning. This presents both opportunities and challenges for learning, education and training professionals. Is the new role for learning and development as brokers for learning, connecting people to each other and to other sources of learning and not just providing formal learning opportunities?

Social media can be one of the most powerful ways to understand what we do and why, learn as we go, and share what we learn with others through discussions and observation. Social media is, in many ways, all about learning. 

My workshop demonstrated how we can use the internet to answer the question “What would you like to learn today? Slightly daring because those who know me are aware that technology per se is not my strong point!

A big question for me. At a time when public support is urgently needed to protect social work and social care why are we not using social media to engage with our stakeholders? One of my favourite videos from Erik Qualman about the phenomenal growth in social media activity during the past two years

“it is not a question now about whether you should be involved in social media but how well you do it”

I believe everyone should know about TED a unique phenomenon which gathers the best minds from around the world to explore thoughts and ideas. TED shares the inspirational ideas through videos which are freely available online. Two of my favourite TED talks: 

Derek Sivers: How to start a movement 2010
Lessons about leadership and the importance of the first follower with help from some surprising footage, Derek Sivers explains how movements really get started.

JK Rowling: The fringe benefits of failure 2008 At her Harvard commencement speech, “Harry Potter” author JK Rowling offers some powerful, heartening advice to dreamers and overachievers, including one hard-won lesson that she deems “worth more than any qualification I ever earned.”

Do you know about ALISON? - This website has a lot of free resources to help staff improve their basic skills. ALISON is a free online learning resource for basic and essential workplace skills including study skills.

Some excellent resources for social services

Social Care Institute for Excellence: Free e-Learning resources which provide audio, video and interactive technology to assist in exploring the nature of Personalisation

The Alzheimer Society of Calgary has developed an on-line educational resource called Dementia Basics. As a first step to understanding dementia and the disease process, this resource helps families living with dementia and professionals.

Mental Health Foundation: Assessing Mental Capacity This site has been developed to help staff working in health and social care (including those in the private and voluntary sectors) as well as unpaid carers, to improve the way they assess mental capacity. The Assessment of Mental Capacity Audit Tool (AMCAT) is a simple online tool to help staff and others evaluate, reflect and learn about an assessment of mental capacity they have done.

Free access to a Personal Assistant Induction e-learning course through the Independent Living Association (ILA) West Sussex. 

horsesmouth is an online mentoring platform where people affected by dementia can offer each other informal information and advice. Horsesmouth have teamed up with the Department of Health’s ‘Living Well with Dementia’ programme.

Get Safe Online is particularly useful with lots of clear and useful advice about things that you can do to avoid becoming a victim of fraud and identity theft. try the  quiz  “Just how safe are you?” . 

The best thing about social media tools is that they are easy to get started with and can be very inexpensive.

Twitter is a great way to share and discover what is happening in real time through micro-blogging. Start communicating, sharing and interacting with people using short 140 character text messages. It’s a simple way to network with like minded people. My twitter name @shirleyayres

People who tweet about social learning on twitter

@hjarche

@JaneBozarth

@C4LPT The Centre for Learning & Performance Technologies is a good resource to find out about social media for working and learning

@DonaldClark

@JudithELS

If you were not fortunate enough to win a copy of Jane Harts excellent Social Learning Handbook at #emtech11 you can purchase a copy here  

Professional Development through LinkedIn.  LinkedIn is a professional networking site which enables you to connect with colleagues, share information and join groups to discuss and debate professional issues.

The Advanced Social Work Practice Network (ASWPN) is a group for social work practitioners, academics, employers and partner organisations who wish to support the development of professional leadership in social work

The Personalisation Group to revolutionise social care Delivering quality, efficiency and outcomes to support ordinary lives This group is for passionate people in the sector who just want to get on and do it – make the change where it counts

The Scottish Social Work Network  is a new group which provides opportunities for social workers working in Scotland to network, ask questions and share information.

Why not start your own personal social learning network today! I hope this brief overview of the resources available inspires you to use the internet to explore resources, engage in conversations and share your knowledge and expertise. Please feel free to post your recommendations about good social learning resources here and contact me with your comments and thoughts shirley@shirleyayresconsulting.co.uk  

I have recently joined Aspire Knowledge as Consultant Director Third and Public Sector Knowledge. We have now launched the Third Sector Digital Communications and Social Media Convention 2011  Two days of engaging, inspiring and must have knowledge for the third sector covering all aspects of innovation, developments, leading practice and strategy in digital communications and social media

 

 

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#socialcare #socialwork You are not engaged with #socialmedia because?

Monday, February 21st, 2011

At a time when public support is urgently needed for social work and social care why are we not using social media to engage with our stakeholders? One of my favourite videos from Erik Qualman about the phenomenal growth in social media activity during the past two years (and the statistics today are even more impressive). (Video courtesy of @equalman http://www.socialnomics.net)

I agree with Erik – >“it is not a question now about whether you should be involved in social media but how well you do it”

Erik Qualman is the author of Socialnomics: How social media transforms the way we live and do business. “Social Media Revolution was one of 2010′s most viral videos on YouTube.

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Clay Shirky: It’s Not Information Overload, It’s Filter Failure

Saturday, February 19th, 2011

Human attention is one of the most restrictive limitations to accessing resources on the internet. Wise words and good case studies from Clay Shirky author of “Here Comes Everybody – The Power of Organizing Without Organizations” talking at Web 2.0 Expo New York in 2008. (Video courtesy of OreillyMedia)

I am a great supporter of ‘Kaizen’ – the gathering of the wisdom of the masses. Networked tools are allowing groups to form and collaborate without any of the traditional friction that comes from managing the efforts of multitudes. “Group action just got easier” Clay Shirky speaking about his book, “Here Comes Everybody – The Power of Organizing Without Organizations” at the World Bank in May 2008. (Video courtesy of WorldBank)

http://shirky.com/

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Guest post: Shared Voices, the power of genuine communication

Friday, February 11th, 2011

 

Sergio López Figueroa asks whether evaluation forms are the best and most effective tool to capture the value and impact of your organisation’s work? What about using the power of video for web distribution and involve a number of stakeholders in the making? The value lies in a diverse representation of stakeholders, beneficiaries and influencers being engaged in the creative process using video interviews and by endorsing in their own way the benefits, so the outcome becomes personal and unique.

We work with charitable organisations, mainly -but not exclusively- in the health and arts sector in order to measure the impact of the video in their training, events or to asses fundraising strategies or stakeholder engagement. Moreover our facilitation process involves making sure participants interact with each other, shooting or recording and making it happen. We at Big Bang Lab are not lazy, but facilitators in search of quality of information.

Last Summer I had the opportunity to work with the Otakar Kraus Music Trust (OKMT), a fantastic charity working with children with autism and other disabilities by helping them with one to one music therapy. The children were engaged searching new sounds and exploring their inner creativity. I was very happy to interact with them, their carers, parents and siblings and co-create a video for web. This will help OKMT to create awareness and show the intangible value to potentially new funders. In particular I was touched by the open and positive attitude of parents in relation to their children’s condition which we hope will touch other families in similar situation as well.

Click here to watch an example of this Shared Voices video  The Joy of Music 

For the full article click here  

Sergio López Figueroa is a Spanish creative producer, social entrepreneur based in London, creator of the Cultural Social Responsibility framework. He is the director of Big Bang Lab, a cultural-social enterprise and creative development agency working from consultancy to production and creative learning, actively promoting participatory video, creative oral history and ethical copyright to engage communities as a means towards sustainability and socio-economic development.  http://www.twitter.com/bigbanglab
Shared Voices www.sharedvoices.net
Video channel www.vimeo.com/bigbanglab
Big Bang Lab www.bigbang-lab.com contact video@bigbang-lab.com

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Are You Attending Social Media Week London?

Saturday, February 5th, 2011

Between 7th and 11th February, nine cities around the world including London, New York, Paris, Istanbul will be holding hundreds of events focusing on all things social media. Social Media Week   is a global platform that connects people, content, and conversations  around emerging trends in social and mobile media. There are a large number of both small and large social media events across the world which will be distributed via social media channels and mobile media. For London events  follow the #smwldn hashtag on Twitter

The schedule for London features almost 100 events across five days which range from breakfast briefings to evening debates. Most of the events are free but advance registration may be required.

Here is my brief guide to the events of most interest to the public sector, social care, childrens’s services, charities and social enterprises.

Who Owns the Social Space: A Debate
A debate on who should ‘own’ social spaces – or at least the bit that gets marketing budget!. Mon 7th Feb 4:30pm – 8pm

Social Recruitment Panel Debate  Sponsored by Like Minds

“Where’s the talent?”  How social networks and tools have transformed the hiring process and people management. Featuring one of my favourite social recruiting bloggers @andyheadworth  from Sirona Consulting Mon 7th Feb 6:30pm – 9:00pm

We Are Social Breakfast Briefing – What Social Media means for Charities 
Simon Collister, We Are Social’s Public Sector & Non-profit Director, will discuss the changes that social media is making to the environment that charities and third sector organisations operate in, and what they need to do to adapt. Tues 8th Feb 08 8:25am – 10:00am 

Social innovation speed dating with Simpl – the social innovation marketplace
Have you ever noticed how hard it is to find the right person in government (or any other organisation for that matter!) to help you make your idea a reality?  As part of Social Media Week we’ll be running ‘Social Innovation Speed Dating’ to connect people with ideas to people in organisations who can offer support to make those ideas a reality.  Tuesday 8th Feb 8:30am – 10:30am 

Public Sector Social Media Innovation Huddle, hosted by Dell & Viadeo
For UK Public Sector and the third sector communications professionals who are using or exploring social media best practices. People who want to share and network. There will be a broad range of Public Sector and Social Media experts. As with all unconferences you can also choose to speak on the day sharing a case study or leading a discussion group of your choice. I will be speakings about “Feel the fear and do it anyway”the challenges and opportunities for the public sector with #socialmedia. Tues 8th Feb 1:00pm – 5pm 

Social Media NOT just Social Marketing Hosted by 77Agency & GlobalGiving 
With guest speakers from YouTube, LinkedIn, The Guardian, Accenture Interactive and WSPA, the seminar will bring non-profit organisations together to share insights, case studies and knowledge and to highlight the promotional and fundraising opportunities available via social media ch
Soho House London. Tues 8th Feb 1:00pm – 5:00pm 

We Are Social’s “Meet the Communities” with Mumsnet & The Student Room. Justine Roberts of Mumsnet & Jamie O’Connell of The Student Room discuss how brands can successfully, and not so successfully, engage with their large and influential communities. This session will involve presentations followed by networking drinks. Thurs 10th Feb 4:30pm – 6:00pm

Measuring Social Media 2011
A session exploring measurement and monitoring social media including a drop-in clinic, panel discussion, demos and one-to-one sessions. Fri 11th Feb – 10.45am – 4pm

WorkSnug@Hub Kings Cross Daily (Mon-Fri) – 9am – 5pm Free co-working space with tea and coffee available daily throughout the week

These are only some of the events for Social Media Week London! Prepare to learn a lot about new business strategies for social networking,  better understand how social media is important for your professional life, and for things like entertainment and news, hear from industry innovators, and meet people who share your interests in these topics.  How has social media changed the way you work, connect, engage and converse using social media?

I shall be tweeting live from some of these events. Follow me @shirleyayres and ENJOY the week!

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